Commercial claim · Could be measured
Memberships, prepay and auto-renew
How to leave: cancellation terms, refunds, and what happens to credits you haven’t used.
Wording it covers
The claim reader flags phrases like these, wherever they appear in an ad:
- “membership”
- “auto-renew”
- “prepay”
- “credits expire”
- “subscription”
- “monthly plan”
What would back it up
- The written cancellation terms and notice period
- What happens to credits you’ve paid for
- Whether the price can change mid-term
- What happens if the business closes
The question to ask
What are the written cancellation terms, and what happens to unused credits if I leave or you close?
Can it be checked?
Could be measured. This is a real question with a real answer. Ask it, and ask for the answer in writing.
Commercial. A term of the sale. Ask for it in writing before any money moves.
See also
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